Do I need doctor’s referral before making a appointment?

You don’t need a referral letter from your doctor to see us.

Do I need to fill out client form?

Yes, the client form is where you record any medical history, past/present injuries and other physical conditions we should be made aware of. Our practitioner will go through the form with you before the treatment start.

Tips: It’s helpful to arrive 5-10minutes early before your appointment. This will give you time to complete your paperwork and take a few minutes to relax and unwind prior to your treatment.

Which treatment can I claim from private health fund?

You may eligible to claim a rebate from your private health insurance company for Acupuncture, Remedial massage and Chinese herbal medicine consultation by registered practitioner. Rebates are available from most health fund including Medibank, HBF, Bupa and more. Rebates subject to the coverage of your private insurance, we recommend you contact your health fund directly prior to make a booking.

HICAPS are available in our most clinics, please remember to bring your health fund card with you. If your claim can’t go through via HICAPS, we will provider a formal receipts with provider number to you and you can claim it from your private health fund.

What should I wear for the treatment?

If you just do the massage without oil, you can wear your comfortable clothes. If you do the massage with oil, vacuum cupping or for some acupuncture treatment, you need to take off your clothes, but please remember to keep your underwear during the treatment.

What should I do before treatment?

Our acupuncture consultation contains four diagnostic methods of Traditional Chinese Medicine: Inspection, Auscultation and Olfaction, Inquiring and Pulse-taking. So please avoid tea, coffee and alcohol because it will affect the diagnosis.

What should I do after treatment?

Please drink lots of water after treatment because the treatment increases blood flow and stimulates circulation, it’s important to rehydrate after a treatment.

Treatment increases your circulation and speeds up digestion, so eat a small snack right after that to give yourself an electrolyte boost.”

The last but not least is stay warm. We also recommends a warm neck pillow for at-home relaxation.

How much does the treatment cost?

Please give us a call to enquire about the fees, our friendly staff will be happy to answer all your questions regarding the appointment and treatment.

Do you accepts bank cards?

We accepts cash, EFTPOS card and credit card but sorry we DON’T take American Express, JCB and Dinners Club cards. If you need to claim from your private health fund, please bring your private health fund card, hicaps is available in our most clinics.

How To Know When Acupuncture Is Working

Acupuncture is not a one-shot deal. It works cumulatively, meaning one treatment builds on the next. There are certainly instances of acupuncture producing immediate results. However, this is more an exception than the rule—and when it happens, the results tend to be short lived.
If you want lasting results from acupuncture, especially for a chronic conditionr, you must commit to the process. This approach to healing is unfamiliar for Westerners, who are accustomed to instant gratification in most aspects of life, including healthcare. Being forced to adopt a long-term, cumulative perspective can be confusing and frustrating.
Fortunately, there are several indications that acupuncture is taking effect—even if your primary symptoms have not yet resolved. When these signs appear, symptom relief typically is not far behind. Here are six signs that your acupuncture treatments are working.

You’re sleeping better

This is one of the most common signs that acupuncture is doing its thing. Many insomniacs who seek acupuncture for other reasons are surprised when their sleep problems resolve—often without ever having mentioned the issue to their acupuncturist. Even if you’re not someone who struggles with sleep, you still may notice yourself sleeping more deeply, waking less during the night, or feeling more rested upon waking.

You’re more aware

When acupuncture starts working, it can feel as if all of your senses just got a tune up. You hear birds chirping a little louder. The sky looks bluer. You notice the texture of your shirt against your skin. You literally smell roses. Food tastes better.
You’re also more in touch with sensations throughout your body. Maybe you notice the way you tense your shoulders when you sit at the computer. Or, you discover that as soon as something stressful happens, your stomach tightens and your breath becomes shallow.
If it feels like your world has gone from normal viewing to a vivid HD experience, acupuncture is working for you.

You’re more emotional

Many of us are amazingly skilled at funneling emotions into our bodies. It’s a defense mechanism that allows us to avoid dealing with these things—until, of course, our bodies start paying the price for it. Most people who seek acupuncture are dealing, at least on some level, with emotional stress as a contributor to their physical symptoms.
Acupuncture is like peeling an onion. Layer by layer, it exposes us until it gets to the core. Since acupuncture works by addressing the root cause of a condition, the process can cause repressed emotions to surface. You may be quicker to cry or notice yourself feeling more sentimental than usual. In general, emotions—good or bad—are felt more intensely.
This is a good thing. It’s a sign that layers are being peeled back, which means you’re getting closer to reaching the core issue. Acupuncture is working for you.

You have more energy

Although receiving acupuncture is a relaxing, energy-grounding experience, your energy level may rise in the hours and days following a treatment. This means acupuncture has stirred the pot and stimulated movement throughout the meridians—and regular, steady movement throughout the meridians is ultimately what will resolve your chief complaint.
The surge in energy that acupuncture produces is different from the somewhat frenetic energy that surrounds daily life. It’s a kind of energy that makes you feel more awake and alive. You may notice that you’re less tired during the day, feeling more motivated to go out for a walk, or just sensing a little extra spring in your step.

You’re less stressed out

Contrary to the acupuncture-as-hippy-medicine stereotype, acupuncture does not send you into la-la land. It does not put you in a daze that makes you numb. It does, however, take the edge off.
Acupuncture evens out our moods so that we are less affected by and better equipped to manage the stressful aspects of our lives. The stress won’t disappear, but if you find yourself feeling less bogged down by it, acupuncture is working for you.

You’re more regular

Remember what I said earlier about regular, steady movement throughout the meridians being the thing that will ultimately resolve your chief complaint? Well, one of the clearest indicators of movement throughout the meridians is digestive health.
The organ systems and meridians that regulate digestion are intimately connected to all other structures and functions throughout the body, so your digestive health says a lot about your overall state of health.
If your digestion is too slow, too fast, or just generally erratic, it’s a red flag. On the other hand, if you start moving your bowels more regularly, it means things are evening out and moving in the right direction.
If you recognize any of these six signs, hang in there and stick with it. acupuncture is working.